From Idea To Business: Customer Journey & Delights

From Idea To Business: Customer Journey & Delights

You want to differentiate your brand from competitors and provide a winning experience? Let’s convince your potential customers with your uniqueness. With our proven framework you will get there fast. In one day, you will delight customers along their journey:

 

Bring your laptop, as it’s going to be a work-shop!

 

  • Define the starting point of your customer’s journey and develop an end-to-end view
  • Create ways to delight your customers at crucial points in the journey
  • Identify the crucial topics regarding fulfillment and start working on it

 

Based on the principles of lean startup and customer centricity we’ll be working with you in a small group setup. You will benefit from immediate findings that further help you with your business decisions.

Bring your laptop, as it’s going to be a work-shop!

sign up here!

We’ll be working with you in a big group setup. You will benefit from immediate findings that further help you with your business decisions.

---

This deep dive workshop is part of the series: From Idea To Business. Please consider participating at the speed creation workshop  in order to get the most out of this topic.

---

We combine customer know-how and digital skills. Working with startup entrepreneurs, small businesses and corporate teams we refined our approach to perfection.

Sarah is a Psychologist and Customer Experience Strategist: I have been helping companies, startups, and entrepreneurs for over ten years with customer-centered business design and experience innovation.

Adrian is a Product Manager and Information Architect and Software Engineer: Creating innovative products and services that make users’ lives better has been my mission for more than 15 years.

We look forward to meeting you and take your idea to the next level!

www.customerexperience.win

sign up here!

Workshops from the series: From Idea To Business

  • From Idea To Business In One Day
  • Find Your Niche & Target Customers
  • Define Your Value & Pricing
  • Delight Customer along the Journey
  • Sales Funnel & Online Marketing
  • Digital Prototyping & Testing

Weitere Veranstaltungen