Objective: Provide effective techniques to engage, manage, and nudge stakeholders in a service-oriented way
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Target: New Managers, People with recent (1-3 years) or upcoming stakeholder responsibilities, and team leaders aiming to develop effective stakeholder management skills
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Format: 1.25 days with one-day intensive (two 3.5-hour group modules) and one 1.5 hr online case study session after two weeks. The participants will work on a case study for 2-3 hr two weeks after the intensive.
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The shift from an individual contributor to a people manager requires a transformational shift in the mindset. As a manager, one needs to become a strategic partner for stakeholders by engaging and nudging them while advancing service excellence. An engaged stakeholder network can multiply the influence of our work. A proactive systemic approach to stakeholder engagement takes us beyond successfully navigating the stakeholder map to co-create a new future.
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The training consists of two 3.5-hour modules (1-day intensive) and a 1.5 hrs online case study session after two weeks. The modules include (March 24):
Module 1: Engaging & Nudging Stakeholders (09.00-12.30)
Module 2: Advancing Service Excellence (14.00 - 17.30)
Wrap-up (17.30-18.00)
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1.5 hrs Online Case Study session - April 3
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Benefits of the program include:
a) Engaging the right stakeholders in an efficient way
b) Nudging stakeholders in an ethical non-invasive manner
c) Embedding a service-oriented mindset in every decision & action
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The modules are conducted in English and are limited to 20 participants to facilitate interactions and connections. Please note that other participants can join for specific modules of the program.
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At the end of the program, you will be provided a "Certificate of Participation" by MQ Learning. MQ Learning is EduQua certified educational institute. EduQua is an accreditation body recognized and supported by the Swiss Confederate Government; it's the first quality certification for public and private educational institutions in Switzerland. EduQua is the premier quality assurance body accreditation scheme for continuing education.
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Please contact deepak for more info
 
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